Vacancy - E Commerce Site Administrator needed
E-COMMERCE ADMINISTRATOR
We are a new online retailer with an innovative offering that is guaranteed to wow the Nigerian online market. We have got opening for an experienced E commerce administrator who would love to try out new exciting, and challenging offers. The successful candidate is expected to:
- Generate and update website content (products, content, and promotions)
- Build traffic to the website in order to drive sales upwards
- Plan, define and implement website changes and functional improvements
- Maintain and update the online marketing plan for the website
- Monitor key performance indicators on the website and develop plans to improve them
- Strategically plan and execute online marketing campaigns effectively
- Liase with online marketing agencies
KEY REQUIREMENTS
· An understanding of the disciplines required to drive traffic to retail websites (ppc, email marketing, link generation, online PR, SEO, offline marketing and PR, affiliate programmes, etc)
· An understanding of order management/customer fulfillment in an e-commerce context
· Intermediate to advanced knowledge of Excel and PHP programming
· Computer literate and understanding of basic web technologies (FTP, browsers, basic HTML, data files)
· Familiar with data management especially managing MySQL database
· Previous experience of website or e-commerce CMS
· Basic understanding of Google products such as Webmaster Tools & Analytics
· Work experience with a digital marketing agency will be an added advantage
DETAILED RESPONSIBILITIES WOULD INCLUDE:
Website
· Update product information and content on the website
· Update content managed areas (copy & artwork)
· Manage website configuration & parameters (eg payment options, stock management)
· Investigate and report any operational/technical issues arising
· Scope and document ongoing website functional projects /improvements
· Test and deploy functional projects /improvements
· Protects site by designing and installing security precautions
· Liaise with e-commerce agency regarding the day to day management of the website
· Liaise with internal resources regarding the day to day management of the website
· Evaluate approaches & strategies to improve website sales conversions & customer engagement
Marketing
· Understand and develop sources of traffic (& the factors that influence it): email, SEO, PPC, affiliates, social media, catalogues etc
· Liaise with agencies or in-house teams to implement and support campaigns
· Investigate, evaluate and assess new ways of generating additional traffic/orders
· Produce reports to analyse the performance of all online marketing campaigns and promotions (via reports, analytics, surveys etc)
PERFORMANCE MEASUREMENT
· Ability to meet and exceed all agreed performance objectives (sales, conversions, engagement)
· Continuous improvement on customer-experience satisfaction
· Meet internal service levels for website activity and management
· Maintaining an excellent level of service to the business
REMUNERATION
We know such person do not come cheap, we guarantee that our offer will beat your present remuneration.
If you meet the above requirements, please send your CV (state your current pay), and a cover letter (stating why you think you are the person we are looking for) to [email protected]