IT Support Specialist

IT Support Specialist
Post Date: 2012-08-04
Desired Course(s): Not Specified
Application Deadline: September 10, 2012
Experience: 1-3 yrs
Job Status: fulltime
Location:Lagos




Job Details


Our client is a major player in logistics and freight forwarding. They are currently in need of a 1st Line IT Support Specialist.

Job Title: IT Support Specialist

Job Description
The candidate will be required to monitor and maintain the computer systems and networks. He/She will install and configure computer systems, diagnose hardware/software faults and solve technical and applications problems, either over the phone or in person. The ideal candidate will have proven experience working in a similar role and must possess advanced IT Support skills.

Job Functions

• Deploy PCs and associated peripherals including new installations and the redeployment of existing equipment.
• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks.
• Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
• Troubleshooting system and network problems and diagnosing and solving hardware/software faults.
• Replacing parts as required.
• Providing support, including procedural documentation and relevant reports.
• Following diagrams and written instructions to repair a fault or set up a system.

Educational Qualifications

• A good bachelor’s degree in Sciences/Engineering or any IT related fields.

Experience/Skills

• 2-3 years post NYSC working experience in a reputable firm
• Excellent knowledge of DELL and HP Hardwares
• Proficiency in MS Office suite, Internet technologies, Windows 7/XP/Vista, Anti-virus apps, Windows 200X Server, DHCP, DNS, Enterprise Service Desk.
• Knowledge of Cisco Networks
• Relevant Microsoft Certification a plus

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