Officer, IT Production @ Stanbic Bank Nigeria
Nigeria > Home
GENERAL INFO - CAREER: http://www.stanbicibtcbank.com/Niger...al-information
ABOUT US: http://www.stanbicibtcbank.com/Niger...rview/About-us
CONTACT US: http://www.stanbicibtcbank.com/Nigeria/Contact-us http://www.stanbicibtcbank.com/Nigeria/Branch-locator
JOBS: http://corporateandinvestment.standa...eria/jobs.html
Officer, IT Production: https://careers.peopleclick.com/care...caleCode=en-us
Purpose of Job
•To process data by running End of day activities on application systems, take backup of databases, generate reports, print and circulate.
•Ensure that all work request / incidents logged in Remedy are responded to and resolved within the agreed time frame. Also ensure that calls are escalated and communicated to the required support area and user.
•Provide high level competency with regard to application systems monitoring.
CLOSING DATE: Feb 21, 2013
Required Skills and Qualifications
Educational Qualifications
Minimum of first degree or its equivalent in numerate or semi-numerate disciplines such as engineering, computer sciences, statistics, mathematics.
Professional qualification will be an added advantage.
Minimum of 2 year post qualification experience.
Experience in Finacle Banking Application will be an added advantage
Personal Skills
Good leadership skills
Strong organizational skills
Strong troubleshooting skills
Interpersonal skills
Good leadership skills
Good written and oral communication
Results Oriented
Customer focused
Integrity
Ability to work under pressure
Required Competencies
Required Technical Competencies
Must be service oriented
Relationship Management.
Good logic and problem solving skills.
Good knowledge on ITIL processes.
Issues Management.
Good multitasking abilities.
Proficiency in MSSQL server, ORACLE, Sybase and Crystal Report.
Proficiency in the use of Microsoft software.
Proven ability to work under stress in emergencies; flexibility to handle pressure coming from all directions simultaneously.
Strong customer focus and ability to manage client expectations.
Self motivation and able to work under little supervision.
Ability to interact with users at all levels.
We are an equal opportunities employer and are totally opposed to discrimination in any form. It is our policy to provide equal employment opportunities for all employees regardless of race, sex, colour, nationality, national or ethnic origin, sexual orientation, marital / partnership status, religion, age or disability.
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