How Do I Get a Job in IT?

IT Support is one of the most common starting points for many careers; mine included, but is also an excellent area to build your IT career. A Director running a large customer support Service Desk environment can earn six figure sums. I started in Front Line Support and learned valuable lessons that have helped me formulate my own opinions of how a good Service Desk should operate. When I am recruiting for a junior service desk analyst or front line support technician (you will find many different job titles, but essential the role remains consistent i.e. providing front line IT support for a customer base) I am looking for someone enthusiastic, willing to learn, has an aptitude for learning which will demonstrated with good school grades and of course someone with an interest or obvious aptitude for IT. Finally, I am looking for someone that has an aptitude for working with people. Remember, the interaction with customers is going to be the large proportion of your working d
How Do I Get a Job in IT?