Head it

Date Posted: Monday, 20th January 2014
Location: Lagos, Nigeria
Closing Date: Wednesday, 22nd January 2014
Email CV to: [email protected]


Core Job Functions / Responsibility:

The role is to provide vision and leadership for developing and implementing information technology initiatives. They will be required
to provide, operate, and maintain computing and telecommunication facilities, equipment, and services that meet the needs of the
organisation. The Head directs the planning and implementation of enterprise IT systems in support of business operations in order to
improve cost effectiveness, service quality and business development. This individual is responsible for all aspects of the organization's
information technology and systems.
The Head of ITS is responsible for all aspects of information technology management and control, including supervision of information
technology employees; budget preparation and management; recommendations for technical acquisitions; and development of
guidelines, standards and procedures. The Head is charged with strategic planning, tactical action, and operational decision-making to
fulfil the mission of the ITS department. The Head must possess initiative and drive, have broad relevant technical knowledge with
good management expertise and have excellent interpersonal skills, written and verbal communication skills

Primary activities
· Provide leadership, vision, and management to the ITS department
· Oversee the revision of the IT Strategic Plan on an annual basis ensuring its coherence with the overall corporate strategic plan
· Hold regular departmental meetings to review strategic goals and initiatives, promote team building and work to provide growth paths for staff
· Supervise the on-going operations of the IT Governance providing quality and timely support to organisations employees
concerning hardware and software needs
· Provide day-to-day supervision, conduct performance appraisals, and delegate work assignments for all IT personnel
· Assist in recruiting, hiring, and providing appropriate training for IT support staff
· Administer the department budget
· Establish infrastructure to support and guide divisions and departments in computing and information technology efforts
· Identify emerging information technologies to be assimilated, integrated, and introduced within the infrastructure
· Ensure that the organisation stays current and competitive with respect to IT infrastructure & services, choosing which
initiatives to fund and how much to spend
· Assess new computing technologies and the feasibility of system enhancements to determine potential value for the
organisation
· Supervise the ordering, acquisition, inventorying, and disposition of hardware and software
· Serve as primary contact with outside vendors in the generation of RFPs, bids, contracts, agreements, and other major
vendor interactions
· Maintain the integrity and continual operation of networks
· Ensure the continual functioning of mission critical operations
· Maintain security and privacy of the information systems, communication lines, and equipment.
· Develop, review, and certify all It related risks ( business continuity and security)
· Oversee IT related aspects of all projects
· Clarifying the business role of IT, determining shared and enabling services
· Defining integration and standardization requirements
· Serve on planning and policy-making committees


Job Requirements and Skills
Previous Experience: Minimum of 5 years Management Experience REQUIRED.
Graduate Qualifications: A first degree in a Numerate Engineering or BEng, BSc, BTech, Technology, Computer Science or
Mathematics REQUIRED.
Post Graduate Qualifications: Post Graduate Degree Technology and MBA is of ADVANTAGE
Experience: 10-15 years post National Service work experience (NYSC is ESSENTIAL.
Certifications and Training Requirements: Certifications in CISCO, Microsoft, Oracle, Quality, Project Management, Programme
Management and IT Service Management is of ADVANTAGE.

Key Skills:
· Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised,
Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership,
High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship
Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior
Analytical.
· Other Solutions Life Cycle certifications in IT best practices such as Microsoft Solutions Framework (MSF), Microsoft
Operations Framework(MOF), Rational Unified Process(RUP), Quality Management, ISO or Six Sigma, TOGAF, Zachmann,
SOA , ISO, ERM, IT Infrastructure Library(ITIL), COBIT SOA or ETOM, IT Security or Architecture are optional and of
Advantage.
· Of advantage 8 years, preferably in a Mobile Operator Network, Banking or IT Organisation
· 5 years hands-on experience leading to an extensive and accurate knowledge of IT solutions including but not exclusive to
ERP, BI, CRM, collaborative tools like SharePoint, DMS, HCM, SCM or Legacy Systems
· Service Management and Vendor Management Experience
· Systems/ Storage / Server Exposure
· IT Security, Risk and Architecture Exposure
· Software and Microsoft Automation Tools - Operations and Implementation
· Network, Infrastructure and VOIP Exposure
· Must be skilful in the areas of Service Management
· Self-Starter, Good communication skills, ability to execute management requests and work under pressure and have the
ability to work as a team player.
· Excellent interpersonal skills with the ability to build and maintain effective working relationships with internal and external
customers
· Able to work under pressure, to tight timescales.
· Able to work on own initiative but aware of when to seek advice.
· Must be physically fit, clear headed and have great attention to detail.
· Must possess the ability to be able to monitor more than one thing at once and stay calm.
· Demonstrated leadership and team-building skills.
· Proven ability to set priorities, communicate objectives and meet deadlines.
· Ability to interact with all departments and levels of the company.
· Ability to work under minimal supervision
· Self-motivated and good problem solving ability.
· Ability to exercise independent judgment, discretions, and initiative
· Location: Lagos