career oppotunity

Restaurant/Bar General Manager

Confidential

We are a HR services firm providing the Best of Both Worlds: the responsiveness and expertise of a boutique firm with the duplicable reach of a larger firm. We are a privately held corporation headquartered in Ikoyi, Lagos.


Key responsibilities for this role include but will not be limited to the following:

• Maintains standards of food and beverage quality and guest service quality as established by system operations
  
• Reviews menu design and concepts with Head Chef and General Manager
  
• Responsible for the smooth running of the Bar & Restaurant in line with company standards of procedures & predetermined budgets.
  
• Schedules and monitor employees under direct supervision at proper staffing levels; Inspects daily pre and post-shift work
  
• Maintains Employee Relations & Performance Management of the Bar & Restaurant Team.
  
• Conducts pre-shift meetings to inform staff of daily events; reviews daily specials.
  
• Supervise the activities of all Bar & Restaurant team to ensure all team members are aware of their responsibilities and are performing all duties to a consistently high standard.
  
• Assist in the development of short-term financial and operational plans for the restaurant
  
• Monitors performance of the restaurant through analysis of guest feedback and financial reports; initiates corrective action.
  
• Responds quickly to customer requests to ensure satisfaction.
  
• Creates and maintains a monthly inventory
  
• Promotes programs to increase sales
  
• Ensures compliance regarding: Fire, health & safety, food hygiene, alcohol awareness standard, Customer Care & Security.
  

The Person:

• A Business, Hospitality or Hotel Management degree (minimum 2:2) from a reputable institution
  
• A professional qualification will be an added advantage (HSE, Fire Safety & Risk Management, customer care etc)
  
• At least 4 years overall professional experience; ideally 3+ years of broad restaurant and bar management experience
  

Personal Qualities:

• Excellent communication skills (both oral and written
  
• Ability to thrive in a fast-paced environment.
  
• Strong work ethic, with the ability to work well both independently and within the context of a larger team
  
• Mature, but outgoing personality with excellent interpersonal skills

  
• Ability to understand guest needs and expectations in order to deliver superior customer service

  
• Detail oriented and strong multitasking skills
  
• Proven ability to successfully motivate and lead a team

  
• Ability to plan and organize projects

  
• Proven trainer skills and ability to mentor and develop team members.
  

MODE OF APPLICATION
Interested candidates should forward their cv to [email protected] not later than two weeks of publication