Call center managers needed

A respectable company in Abuja is in need of Call Center managers in Minna and Awka. Salary very attractive between 250- 400k monthly
RECRUITMENT REQUIREMENT
Purpose
To run the day to day operations of the call centre. Implement, review & improve all call centre policies, procedures & service standards. Track call volume report discrepancies and areas that might need improvement.

"Educational Qualification for Operation Manager
· BSC in any field of study
· Master degree in business administration is an added advantage
· Certified & Highly Knowledgeable in business design, strategy and improvement
· 5 to 7 years’ experience in Call Centre environment.
· Basic knowledge in Telecoms & IT


General Description for Operation Manager
The Call Center Operation Manager is an essential prerequisite in order to identify a key representative for each site by the ability displayed in terms of call centre operational skills and in several measures of assessments.
The job criteria measures around;

· Great Communication skills.
· Strong Leadership background.
· Ability to handle problems quickly and efficiently.
· Ability to provide effective methods in the centre operations.
· Excellent supervision skills.
· Meet all Organization functions and Standards.
· Similar working experience is an added advantage.
· Good People Management Skills


INTERESTED CANDIDATE SHOULD FORWARD THEIR CVs to [email protected] referencing the topic on or before wednesday 19th september, 2012