Telesales Agent

Telesales Agent

in a firm in Lagos Full-time

Industry Trade / Services

Specialization Customer Service,

Minimum Qualification Degree

Required Experience 5 - 7 years

Application Deadline 2012-07-22
Origin Group Limited, a reputable group of companies into trades and services require the services of a qualified candidate to fill the following position in its organisation.

Job Title: Telesales Agent
Location: Lagos

Responsibilities:
A telesales is primarily responsible for receiving inbound calls from customers and solving their problems.
Specific duties for a telesales role include receiving incoming calls from customers, understanding their problems or requests, interpreting the available details, forwarding requests or complains to the concerned departments, keeping record of account details, processing customer requests, making follow up calls, and performing other tasks assigned by the customer service manager.
A telesalesis primarily responsible for making outbound calls to customers and promotes our product to them.
A telesales typically reports to a call center manager.
A telesales position will be available in our call center.

Qualifications and Requirements:
Minimum of B.Sc Mass Communication with at least 5 years of experience in service sector.
Ability to win client and attend to customer queries on the phone is our strong point.
Strong and proven experience in telesales marketing with the service sector of the economy.
Good customer relation competency will be an added advantage.
Applicants should be ready and willing to commence immediately.



http://jobs.vanguardngr.com/job/?id=164569