Medicare Graduate Recruitment

Medicare Nigeria Plc is committed to applying resources andscience to improve the quality of life. They provide quality and affordableservices to individuals.Toensure we can continue to deliver on our commitments to the individuals,customers and shareholders who rely on us, we are focused on improving the waywe do business; on operating with transparency in everything we do; and onlistening to the views of all of the people involved in health care decisions.Through working in partnership with stakeholders, our goal is to improve thequality of life, throughout life and for all lives .MedicareNigeria Plc is recruiting to fill the position of Customer Service Officer.JobSummary:Incumbentis expected to apply first class customer service skills in attending tocustomer enquiries and complaints. Responsibilities:· Support with the Planning, developing and implementing ofstrategy for the Customer Relationship Management Function· Play a role in the development of proficient CustomerRelationship Management processes and applications.· Develop, optimize and implement business models for retention ofcompany’s customer base· Manage and optimize customer information on a CustomerRelationship Management software· Advice on Customer Relationship Management activities and ensuremonthly reporting· Identify and implement processes to improve and ensure accuracyof customer data· Manage the customer care telephone lines · Ensure key customer memorable events are promptly acknowledgedQualificationsand Requirements:· Must possess a Degree preferably with a science background. · Computer literacy with proficiency in the use of word isessential.· Must have good and friendly personality coupled with excellentcommunication skills. · Strong attention for details· Excellent organization skills· Problem solving skills· Ability to prioritizeInterestedcandidates should forward Cv to [email protected].Lagos and surrounding states only.