Job vacancy for capable hands

CUSTOMER RELATION OFFICERS NEEDED URGENTLY
Key Roles & Responsibilities
* Achieve branch overall profitability target
* Implement and execute regular sales activities to generate business for the segment
* Increase customer satisfaction and service quality as per established standards
* Lead generation through organised sales presentations to groups and organisations
* Solicit referrals from other parts of the group as well as business referrals to other business units
* Maintain excellent customer experience and grow customer loyalty
* Portfolio growth
* Grow product holdings per customer
* Resolve customer complaints within the expected time frame
* NIL fraud
* Consistently adhere to local and international regulatory standards
Qualifications & Skills
* Excellent market knowledge and competitive awareness
* Strong interpersonal and communications skills
* Team player who shows initiative and assertiveness
* Sales driven
* Strong customer service orientation
Diversity & Inclusion
Standard Chartered is committed to diversity and inclusion. We believe that a work environment which embraces diversity will enable us to get the best out of the broadest spectrum of people to sustain strong business performance and competitive advantage. By building an inclusive culture, each employee can develop a sense of belonging, and have the opportunity to maximise their personal potential.
Interested applicants are to sent their CV to:[email protected] on or before 30th March,2013