Front desk officer in ikeja

Vacancy currently exists for a Front Desk Officer in a TV Network located in Ikeja, Lagos.

JOB TITLE
FRONT DESK OFFICER

JOB CODE
F31612/J030314


REPORTING TO
The Head of Admin

JOB SUMMARY
This position will be responsible for the following:
· Receiving all incoming phone calls for the organization
· Making business calls for the organization
· Ensuring a proper book management of all incoming and outgoing calls
· Welcoming visitors to the organization and directing them accordingly
· Functioning as a client service provider on all client issues
· Managing the reception hall efficiently and effectively
· Performing all other tasks assigned by the head of Admin


PERSON SPECIFICATION
The skills, knowledge and experience required from the ideal candidate include:

· Good oral and written communication skills.
· Basic numeric skills – being able to do basic calculations.
· Willingness to learn how to use unfamiliar equipment or computer programmes etc.
· Excellent attention to detail with the ability to spot errors and question information received.
· Basic computer skills – to be able to send emails and use word-processing.
· Understands the rules of good customer service
· Able to empathize and communicate with a diverse range of individuals
· Able to be able to work under pressure
· Able to build and maintain a good working relationship with colleagues and customers at all levels.
· Self motivated with the ability to complete routine and non routine tasks as needed







QUALIFICATION
At least an OND


All applications to be sent to [email protected] with the Subject: Front Desk Officer


All CVs should be accompanied with a covering letter stating the reasons for your interest in the Job. Application closes on Thursday 6th March 2014.