Customer serivce officer

CUSTOMER CARE:
Qualification:

• B.Sc/BA in any course of study
• Years of experience: About 2 to 3 years (post NYSC)
• Gender: Female/Male
• Age: 23 -25years

Responsibilities:
• Attend to clients and ensure needs are met
• Increase organization’s individual client
• Manage company’s event book
• Ensure prompt response to online and telephone customer request.
• Manage customer difficult situation
• Proper management of company’s webpage and correspondence
• Liaise with Admin to meet organizations internal needs
Required Personality:

• Candidate must be very detailed, smart, passionate, intelligent and willing to learn
• Must be creative and innovative
• Must be value driven
• Must display high level of integrity
• Must be well cultured and mannered
• Must possess a pleasant and amiable disposition
• Must have a good sense of dressing and poise
• Must be able to work under pressure.

Required skills:

• Excellent communication skills
• Good negation and persuasion skill
• Good interpersonal skill
• Excellent customer service skills

Interested and qualified candidate should send their CVs to[email protected]within one week of this post