Education : Bachelors Degree
Experience : Not Required
Description :
- Must be well spoken, well-informed and professional.
- Must enjoy providing quality customer service by consistently projecting a positive and upbeat voice and attitude.
- In addition, agent must have excellent problem solving skills to balance the needs of the caller and that of the organization being represented.
- Communication - ability to communicate clearly and concisely, both orally and in writing. Excellent listening skills.
- Interpersonal skills - interact positively with people of varying backgrounds, educational levels and ages.
- Stress Tolerance - cope with the pressure of high call volumes, repetitive tasks, upset and sometimes hostile callers without losing accuracy or temper.
- Accuracy/Attention to Detail - give complete attention to the caller and give/collect accurate information using Call Tracking System and complete consumer verbatim.
- Ability to switch between inbound & outbound duties smoothly.
- Teamwork work effectively as part of a team.
How to Apply:
Interested applications should register and create a profile on the Supertube Nigeria website () with
their full CV pasted on their profile, then click on the link titled "My Home" to send the job application using the 'Send job application" link.
Candidates will be selected after reviewing their profiles. Please note that only shortlisted candidates will be contacted.
