Business process analyst

The Purpose of the Business Analyst is to review business processes in order to gain a complete understanding of current procedures, identify improvements, document those processes, and connect business people to information technology groups in an organization

Description: The business analyst is responsible for analysing and modelling existing business processes. The goal of business process analysis is to understand and document current business procedures and identify areas for improvement. A thorough understanding of the current state of the organization is necessary prior to recommending changes related to implementing a new business solution.

The business analyst uses modelling tools to document the current state of business processes as well as the desired future state. The business analyst is responsible for the knowledge transfer of business implications to the application/database developers and project managers.

Essential Duties & Responsibilities
Provides analytic support by coordinating data extraction from various databases and data interpretation.

Operating and business model analysis—defining and analysing the organization's policies and market business approaches

Define and apply a structured process management approach and methodology to build andmonitor the company’s processes and procedures.

Analyse all procedures, processes, and team oriented tasks to reduce redundancy, build efficiency,and ultimately increase productivity of the company’s staff.

Implement and enforce astructured process management approach and methodology to build and monitor the company’s processes and proceduresunder the guidance of the current direct manager.

Simulate and test process improvementswhere appropriate

Communicate change and provide training to impacted business units

Challenge and brainstorm with management to continuously evaluate their team’s procedures andprocesses to eliminate inefficiencies.

Conductall auditing effortsfor the company’s processes, procedures, and internal documentation.

Performs feasibility analysis, scopes projects, and works with the project management team to prioritizes deliverables, and negotiate on product functionalities.

Creates detailed Business Requirement Document (BRD) and translate it into functional specifications.
Partners with development and analytic teams to provide reporting on software solutions.

Acts as the Strategic Planner—identifying and analysing the organization's strategic business needs
Other duties may be assigned.

Skills and prerequisite required:

A Degree + minimum of 3years equivalent experience is required (food industry will be an added advantage)
IT related field preferred


Teamwork and Collaboration
Effectively engages individuals and groups in meaningful discussion; Exhibits objectivity and openness to others' views; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Gives and welcomes feedback.
Contributes to building a positive team spirit and Puts success of team above own interests.

Project Management
Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.

Analytical
Synthesizes complex or diverse information; Collects and researches data; Uses
Intuition and experience to complement data; Designs work flows and procedures.

Planning/Organizing
Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people andtheir tasks; Develops realistic action plans.

Problem Solving
Identifies and resolves problems in a timely manner; Gathers and analyses information skilfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics

Quality Management
Looks for ways to improve and promote quality; Demonstratesaccuracy and thoroughness.

Adaptability
Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change,delays, or unexpected events

Communication
Verbal /Nonverbal – Convey easily and quickly any message; Speaks clearly and persuasively inpositive or negative situations; listens attentively and seeks clarification; Responds well toquestions
Maintain professional nonverbal communication analogous to situation
Written - Writes clearly and informatively with a high level of sophistication; Varies writing styleto meet needs; Presents numerical data effectively; Able to read and interpret complex written information.
Presentation - Presents clearly and informatively, easily maintaining audience attention and responding to audience needs; Able to facilitate discussion, progress effectively, and manage audience as needed

Computer Skills
Proficient in all Microsoft Office Programs including, but not limited to: MS Word, MS Excel, MS Outlook, Power Point, Access.
Become proficient in the utilization and potential leverage of MS SharePoint, Dynamics CRM and other key tools /applications utilizedby the company

Technical Skills
Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.Experience in training and curriculumdevelopment is highly preferred
Judgment
Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Experience with process design, requirements gathering.
Ability to implement change effectively.

Interested and qualified candidates should send their cvs to: [email protected]