Opportunities in a Professional Service firm

Branch Manager in a Professional Service Firm
(Port-Harcourt, Lagos & Abuja)

Role
The role of the Branch Manager is to lead teams in the development and delivery of Human Resource development & management solutions. You will work with teams to develop strategies and opportunities, designing and ensuring that engagement work products and deliverables are of the highest quality that ensures client satisfaction. You will manage technical, business, and/or personnel aspects of consulting engagements and assist in business development efforts both with existing clients and prospective ones.

Responsibilities:
• Work with clients and the firm's teams to develop and deliver business and human resource solutions to client’s satisfaction
• Develop and manage client relationships, project plans and resources
• Develop, implement and evaluate branch plans, work processes, systems and procedures to achieve or exceed monthly and annual goals, objectives and work standards,
• Implement techniques to improve engagement productivity, ensure deliverables are on-time and within budget, increase efficiency, resolve issues and achieve cost savings for MSC and our clients.
• Conduct presentations and deliver proposals to clients
• Transfer knowledge, monitor engagement team performance, and provide feedback
• Monitor and direct others to act in accordance with firm’s initiatives, processes and methodologies.
• Analyze complex service-related issues and problems, evaluate alternative solutions and develop sound conclusions and courses of action.
• Communicate clearly and concisely, both orally and in writing.
• Exercise tact, objectivity, sensitivity, strategy and judgment in dealing with concerned or angry clients.

Requirements:
• 6-10 years relevant work experience with a minimum of three years recent consulting expertise required
• Demonstrated experience in the successful delivery of transformation, change management and business process reengineering, performance management, executive search& selection, Training & capacity etc.
• Proven ability to manage teams
• Strong project/program management skills
• Proposal and sales development experience within a services environment preferred
• Proven ability to provide knowledge transfer, thought leadership and solutions and translate complex HR technical issues into compelling business benefits
• Strong clients/customer facing skills, ability to influence and motivate clients and employees, excellent oral and written communication skills
• A First degree is required with advanced degree as an added advantage



Assistant Branch Manager in a Professional Service Firm
(Calabar, PHC, Abuja)

Role
Under direction of the Branch Manager, plans, organizes, integrates, manages and evaluates the service activities and operations of assigned branch, ensures that branch has minimal "no service" accounts or cancellations and that clients expectations are being met and exceeded by team, and performs related duties as assigned.

Responsibilities:
• Work with clients and MSC' teams to develop and deliver business and human resource solutions to client’s satisfaction
• Ensures that clients receives a coordinated service from MSC
• Participates in developing, implementing and evaluating branch plans, work processes, systems and procedures to achieve or exceed monthly and annual goals, objectives and work standards,
• Maintains a close liaison with clients and thereby ensures the timely identification and resolution of client problems and assistance in better achieving client’s objectives;
• Conduct presentations and deliver proposals to clients
• Provides regular reports to the client and the Manger of the progress of the assignment and significant matters affecting the work;
• Carries out a full and timely review of work done, ensures that the technical quality of the documentation complies with the standard required;
• Ensures the enhancement of competence and the awareness of developments in the functional area through: the development of training material and programmes for identified training needs designed to provide a familiarity with the Firm’s technical standards. And, the execution of assignments in accordance therewith.
• Develop and manage client relationships, project plans and resources

Requirements:
• 4-7 years relevant work experience with a minimum of one year recent consulting expertise required
• Experience in supporting successful delivery of transformation, change management and business process reengineering, performance management, executive search& selection, Training & capacity etc.
• Strong project/program management skills
• Proposal and sales development experience within a services environment preferred
• Strong customer facing skills, ability to influence and motivate clients and employees, excellent oral and written communication skills
• A First degree is required with an advanced degree as an added advantage

If you think you are suitable for any of the above positions, please send your application and Resume to [email protected], using the position applied for as the subject of the mail not later than 2 weeks from the date of this advert.

The CV should contain the following information; Full Name, Age, Schools attended with dates & year of graduation, year of completion of NYSC, and Work Experience- stating the position(s) held and detailed job descriptions.