Our Client, is a power solutions company that has been successfully operating Independent Power Provider Projects (IPP) in Nigeria since 2009 and it require smart, articulate and achievement -driven individuals to team up and energise their technical team.
VACANT POST: Technical Support Specialist-Senior
The successful candidate, with wide and varied experience in similar company, experience in providing training and recommends product improvements to design staff in response to customer feedback will , amongst other things, have the responsibility to;
- Develop new business relationships, generate and negotiate new business
- Present and sell company products and services to current and potential clients.
- Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
- Follow up on new leads and referrals resulting from field activity.
- Identify sales prospects and contact these and other accounts as assigned.
- Prepare presentations, proposals and sales contracts.
- Develop and maintain sales materials and current product knowledge.
- Establish and maintain current client and potential client relationships.
- Prepare paperwork to activate and maintain contract services.
- Manage account services through quality checks and other follow-up.
- Identify and resolve client concerns.
- Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals.
- Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.
- Academic Qualification: Minimum of HND/B.Sc in Mechanical Engineering. MBA or MSc. in business management, Six Sigma certification will be an added advantage.
Required Skills:
- 3 - 7 years of hands on experience.
- Customer focus
- Warranty /Policy support
- Manage customer disagreements
- Analytical skills
Qualified Candidates are to send their CVs to recruitment@ markcalthers.com and copy [email protected] with the Job Title as the subject of the mail.
Deadline is 31st of January,2014.