Sales Consultant Needed At CIG Motors Company Limited

CIG Motors Company Limited, a new Automobile company in Nigeria is seeking a highly motivated Automotive Sales Consultant with a strong desire to succeed, to join our growing team providing exceptional customer service.

Sales Consultant
Job Description:

• As an Automotive Sales Consultant with our team, you will be responsible for working with customers to identify vehicle choices; ensuring that each customer has a satisfactory experience with CIG Motors.
• As an Automotive Sales Consultant, you will be responsible for creating and building relationships with new and existing customers to ensure outstanding customer service.
• Well-organized, committed and have a positive attitude and be willing to provide outstanding customer service.

Additional Requirements
Additional requirements of the Automotive Sales Consultant include:

• Minimum of 3 years Sales experience in the automotive industry
• Excellent communication and customer service skills
• Positive attitude and outgoing demeanor
• As a Sales Consultant, you will be responsible for selling new cars
• Essential Duties include the following. Other duties may be assigned.
• Sells and delivers a minimum number of vehicles per month.
• Writes complete sales orders and processes paperwork in accordance with dealership policies..
• Attends product and sales training courses as requested by sales manager.
• Keeps up-to-date on new products and services within the industry.
• Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Maintains a prospect development system.
• Conducts business in an ethical and professional manner.
• Satisfies the transportation needs of new-vehicle purchasers.
• Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or CIG Office
• Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
• Fully explains product performance, application, and benefits to prospects.
• Describes all optional equipment available for customer purchase.
• Offers test drives to all prospects. Follows company’s procedure to obtain proper identification from customer prior to test drive.
• Exhibits high level of commitment to customer satisfaction.
• Knows and understands the federal, state, and local laws that govern retail auto sales.
• Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
• Knows and understands equity and values, and is able to explain depreciation to the customer.
• Ensures that the sales manager has an opportunity to meet each customer.
• Prepares sold vehicles for customer delivery prior to customer arrival.
• Delivers vehicles to customers, ensuring that each customer understands the vehicle’s operating features, warranty, and paperwork.
• Introduces customers to service department personnel to emphasize the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Schedules first service appointment.
• Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Attends sales meetings.
• Maintains professional appearance

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