National spares /store manager (ref: Code ns/sm 001)

Our client is a multinational company and a major player in the beverage industry with factories spread across Nigeria, manufacturing the leading brands of product range. As a result of business growth and expansion, requires the services of National Spares / Store Manager.

Responsibilities:
•Management of all store operational issues, to include store housekeeping, store administrative duties, physical inventories, price changes, etc.
•Will oversee the spare needs and request from all company’s location in Nigeria and meet their needs as requested.
•Successful candidates should be able to cite significant achievements, demonstrating their ability to handle all aspects of store management processes and procedures in an FMCG industry.
•Prepare technician daily logs and route sheets for review
•Manage speed of request from end users and meet strict deadlines.
•Order and receive spare parts for service orders, return defective parts to suppliers.
•Ensure all orders are properly documented and released for pick-up.
•Sales and “bottom-line” profits of the store.
•Recruit, hire, train, evaluate and counsel store employees. Schedule, organize and direct assignments.
•Maintain, encourage and possess “ownership mentality”.
•Develop and implement employee performance evaluations and improvement plans.
•Effectively manage employee turnover. Provide a positive working environment and handle employee issues appropriately and in a timely manner.
•Resolve customer problems or complaints by determining optimal solutions.
•Ensure interior and exterior of store is maintained to company standards.
•Utilize labor management tools, including effective scheduling, to maximize productivity, profitability and margins.
•Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.
•Provide exceptional customer service and ensure the employees also provide the same level of service.
•Maintain and utilize surveillance equipment.
•Maintain adequate store supplies.
•Manage store revenue, including cash handling, deposit reconciliation and delivery of deposits to bank.
•Responsible for preparation of work schedules.

Requirements:
•Minimum 8 years relevant experience, 4 of which must be at managerial level.
•Strong leadership skills.
•A University or Polytechnic qualification is required, relevant professional qualification will be an added advantage
•Ability to effectively teach/develop others to next level.
•Strong operations experience in receiving, stock and inventory as well as front-end management and office management.
•Ability to organize and prioritize multiple tasks in a fast-paced environment.
•Strong interpersonal, motivational, communication and organizational skills.
•The ability to provide "a breed apart" level of customer service.

Qualified and interested candidates should send their applications and CV as an attachment in MS Word or PDF format to: [email protected], stating the position and the job reference code as the subject of the e-mail address. Not later than two weeks from the date of this publication