Job opportunity at an engineering firm in lagos
Job Description Title :
EST (Electronic Systems Technician)
Key Objectives of the role ·
- Keep End Users happy
- Managed Systems at optimum performance ·
- Sustain and improve on quality of Installations
- Meet and Surpass every systems’ installation objective
- ·Promote Business Image
Main duties and responsibilities: ·
- Diagnose electronic systems, equipment and device problems ·
- Monitor systems’ performance ·
- Install software and hardware accessories on systems and programs ·
- Perform tests on equipment and programs ·
- Set up equipment and schedule maintenance
- Teach clients to use systems/equipment/device
- Minor repairs and parts ordering
- ·Monitor business objective for every system, propose and implement corrections, variations, additions and subtractions
Key Performance Indicators
- Business Case Satisfaction for each system
- 80% Customer Satisfaction feedback
- End User Satisfaction Feedback
- Positive Business/referrals generation from Job site
- Mean Time to Repair/Recovery for maintained systems
- Service Uptime vs. Downtime within a period
Special Skills
- Strong Knowledge of electronic devices and how they operate,
- Broad understanding of software and hardware, electronic systems and basic electronic systems programming
- Familiarity with electronic equipment, networking applications and security
- Good verbal and non-verbal communication skills
- Troubleshooting Skills
- Team working Skills
- Interpersonal skills
- Strong organizational skills
- Excellent Reporting Skills
- Ability to keep track of issues
· Client management and good relations
· Fast Learner/willing to learn
Job Qualification - Min. Diploma or Associate Degree in Electronics or related field - Min. 2 years Electronic systems work experience either of the following: * Electronic safety & security (Fire Detection, Burglar/Intrusion, CCTV, Access Control etc); * Telecommunications (PSTN/PBX, VoIP, Radio, Microwave, Structured Cabling, Networking) * AV (Public Address, Audio/Video Distribution, Cable/Satellite TV) - IT or Electronic Industry certification at Associate, Technician or Installer level - Good command of written and spoken English - Numerate and literate with experience of various IT packages including Word/Excel/PowerPoint/Office etc - Understand basics of (computer) Networking
Others - reside in Lagos
- Working Hours: Monday
– Saturday - Overtime/shifts: Sundays
- Job Type: Permanent/Yearly contract
Qualified and Interested candidates should in their detailed resume in Microsoft word format to [email protected]
Application closes on the 5th of December ,2014.