Graduate Jobs in a First Generation Bank

Our client, a first generation bank in the Nigeria economy seeks to recruit highly intelligent, young, well articulated and dynamic professionals with integrity for the following positions nationwide
Customer Care Officers

Job Type
Full Time

Qualification
BA/BSc/HND

Location
Zamfara Yobe Taraba Sokoto Rivers Plateau Oyo Osun Ondo Ogun Niger Nassarawa Lagos Kwara Kogi Kebbi Katsina Kano Kaduna Jigawa Imo Gombe Enugu Ekiti Edo Ebonyi Delta Cross River Borno Benue Bayelsa Bauchi Anambra Akwa Ibom Adamawa Abuja Abia

Job Field
Banking Customer Care

Job Description
Attend to customers enquires promptly and efficiently
Issue banker’s signature confirmation and reference letter as required
Refer customers request beyond his/her limit to appropriate authority
Process internet banking services and e-product request
Perform other duties as assigned by the Business Service Manager

Skills Required
Good customer service skills
Good relations skills
Good problem solving skills
Good documentation and record keeping
Good reading and listening skills
Good dress sense

Educational Qualification
HND Graduate only (Minimum Lower Credit)
Age: Not more than 27 years
Experience in the banking industry will be an added advantage
Customer Solutions Provider

Job Type
Full Time

Qualification
BA/BSc/HND

Location
Zamfara Yobe Taraba Sokoto Rivers Plateau Oyo Osun Ondo Ogun Niger Nassarawa Lagos Kwara Kogi Kebbi Katsina Kano Kaduna Jigawa Imo Gombe Enugu Ekiti Edo Ebonyi Delta Cross River Borno Benue Bayelsa Bauchi Anambra Akwa Ibom Adamawa Abuja Abia

Job Field
Customer Care

Job Description
Responsible for the day to day resolutions of complaints made by customers
Log full details of complaints, recording all contact made and actions proposed/agreed on contact
Provide support and guidance to operational teams in using customer feedback to improve service
Attract potential customers by answering product and services questions, suggesting information about other products and services
Resolving products or service problems

Skills / Competence Required
Excellent communication and interpersonal skills
Problem solving skills
Quality focus
Multi-tasking
Strong analytical and problem solving skills
Ability to pay attention to details
A warm and approachable manner
Self motivation and direction

Educational Qualification
Minimum Upper Credit in HND or a good University degree (Minimum Second Class Lower)
NYSC Certificate or exemption letter
Age: Not more than 27 years
Experience in the banking industry will be an added advantage
Fluent in English, Hausa or Igbo languages
Relationship Management Officers

Job Type
Full Time

Qualification
BA/BSc/HND

Location
Zamfara Yobe Taraba Sokoto Rivers Plateau Oyo Osun Ondo Ogun Niger Nassarawa Lagos Kwara Kogi Kebbi Katsina Kano Kaduna Jigawa Imo Gombe Enugu Ekiti Edo Ebonyi Delta Cross River Borno Benue Bayelsa Bauchi Anambra Akwa Ibom Adamawa Abuja Abia

Job Field
Banking Customer Care

Job Description
Continuously source for new business opportunities and deposit liability generation
Identify customer needs and proactively seek to provide products/services to meet the identified needs
Review applications for credit facility and make appropriate recommendations
Manage assigned credit portfolio and monitor the quality of existing credit relationships on a continuous basis
Analyze and screen applications for credit based on the Bank’s credit risk procedures
Initiate and carry out recovery action on non-performing credit facilities on assigned accounts
Regularly contact customers via telephone calls and physical marketing visits to obtain feedback on service quality and customer satisfaction levels
Perform other duties as may be assigned by BDM or supervisor

Skills / Competence Required
Proficiency in MS Office suit- Excel spread sheet, power point etc
Deposited liability generation
Credit knowledge
Analytical
Basic banking
Good communication and interpersonal skills
Good customer service skills
Good problem solving skills
Good documentation and record keeping
Good reading and listening skills
Good dress sense

Educational Qualification
HND Graduate only (Minimum Lower Credit)
NYSC Certificate or exemption letter
Age: Not more than 32 years
Experience in the banking industry will be an added advantage
Method of Application

Use links below to apply
Customer Care Officers
Customer Solution Provider
Relationship Management Officers