JOB TITLE: PREPAID SUPPORT ENGINEER


DEPARTMENT: Information Systems


LOCATION: Lagos


JOB DESCRIPTION:


Perform Software Installations ensuring that Integration and Acceptance tests


are carried out and produce test documents.


Setup and Configure Promos, Campaigns, and New Value Propositions


Provide support for prepaid applications and administer Oracle database and


Linux system.


Develop tools and monitor scripts using Perl and Unix Scripts


Ensure that ITIL best practices are strictly adhered to.


Implement change request/planned work on platforms using established Change


Management procedures.


Monitor systems and applications on site and remotely.


Log, analyze, resolve and escalate faults on the platforms.


Conduct monthly routine preventive maintenance.


Ensure systems security and continuity of operations by carrying out regular


file system and database backups.





JOB CONDITIONS: Normal MTNN working conditions May be required to work extended


hours After hours overtime and callout when necessary


REPORTING TO: Team Lead, Prepaid Support


REQUIRED SKILLS:


B.Sc./HND Electrical/Electronics/Computer Engineering / Computer Science/Related


Disciplines


Unix/Oracle/ITIL/Java Certifications.


Four (4) years hands-on experience in Solaris System Administration


Three (3) years hands-on experience in Applications Development and Oracle


Database Administration


Three (3) years hands-on experience in Applications support


Good understanding of GSM Value Added Services


EMPLOYMENT STATUS: Permanent

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