Vacancy for customer service / admin officers

A FMCG requires the services of young talented graduates for the post of CUSTOMER SERVICE / ADMIN OFFICER
Responsibilities
• Attract potential customers by answering product and service questions;
• suggesting information about our products and services.
• Resolve product or service problems by clarifying the customer’s/candidates complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Operate office equipment such as fax machines, copiers, and phone systems.
Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

• Route and distribute incoming mail or other materials; arranging for dispatch/courier

• Agenda management: booking of flights, travels, meetings, arrange hotels, e.t.c.

• Monitoring and keeping records.

• Provide admin support to HR department

• Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

• Any other duties as assigned

Job Requirements
Degree in any social sciences discipline.
Knowledge of using computer,
Able to excel in a fast paced environment
Pleasant personality with good interpersonal skills
Pro-active, responsible and hands-on person
How to apply
Interested applicants should forward their detailed CV to the HR manager via [email protected]

Application deadline
15th July, 2012