GVA Partners is recruiting to fill the following position:

Job Title: IT Project Delivery & Demand Manager

Job Location: Kampala,Uganda

Job Description

  • Lead IT Project & Demand Management Delivery (Full SDLC Life Cycle)
  • Review and provide directions to Business Analyst & Solution Architect


Responsibilities

  • Deal with Vendors for Vendor Delivery Escalations
  • Manage customer including the CIO and CXO levels
  • Contribute on strategic IT initiatives of the operator (customer)
  • Supervise Team (Project Mangers, SA, BA, Test Manager) on their job functions


Implement Processes

  • Farm account (help the account manager) for new business opportunities
  • Participate & Conduct review meetings
  • Deal with vendor & customer escalations
  • Governance and Reporting Supervision


Requirements

  • 16+ years of IT Experience in IT project delivery & IT operations:
  • Minimum 3 years of experience as the Program Manager
  • Minimum 3 full cycle delivery project experience as Delivery Manger
  • Minimum 3 year of experience in IT Operations on BSS/OSS Stack (Knowledge on IN
  • preferable)
  • Minimum 2 year of experience of Service Delivery Management (Customer Facing)
  • Preferable to have knowledge on VAS
  • Preferable to have a BA & SA background
  • Preferable to have managed Demand Management
  • Preferable to have Vendor Management Background
  • Telecom E2E Process and Product knowledge
  • Excellent Communication & Presentation Skills
  • Knowledge of Microsoft Project (mpp)
  • Preference: Past Experience of CXO Level Engagement Handling
  • Preference: Past Experience of Operation
  • Long Term onsite Stay, preferably with family


APPLY HERE

Application Deadline: 30th August, 2013