TOP MANAGEMENT VACANCIES IN THE FINANCIAL SERVICES SECTOR: CHIEF OPERATING OFFICER
CLIENT
Our client is a financial institution in Nigeria that provides investment management, project development and financial advisory services. In line with its plans to provide leading financial solutions and advisory services to its clients, the bank is seeking experienced and motivated individuals to fill the under listed positions.
Job Title: Chief Operating Officer
Salary: N16,000,000 / annum
Responsible to: Chief Executive Officer
Location: Lagos

Essential Duties & Responsibilities
· Responsible for all activities when CEO is absent.
· Work closely with the CEO to develop and accomplish goals and strategic plans established by board members and executives of the Company.
· Spearhead the development, communication and implementation of effective growth strategies and processes.
· Collaborate with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
· Responsible for the measurement and effectiveness of all processes internal and external;
· Provides timely, accurate and complete reports on the operating condition of the Company.
· Motivate and lead a high performance management team; Mentor direct reports to cultivate skills and to increase consciousness of the interrelationship between each department.
· Provide direction to a service organization that mirrors the adopted mission and core values of the Company.
· Remain knowledgeable of market and industry trends, competitors, and all aspects of the market.
· Establish key performance indicators for management of the operations group.
· Responsible for capital planning and expenditures.
· Establish compensation, training, short and long-term goals for the operations groups.
· Gather and analyze customer tends to assist in developing corporate strategy.
Supervisory Responsibilities
Directly manages 12-15 subordinate supervisors who supervise a total of 264 employees in all offices, and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

· Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.; Continually works to improve supervisory skills.
· Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfil the vision; Provides vision and inspiration to peers and subordinates.
· Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
· Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
· Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
· Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments
· Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
· Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
· Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
· Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
· Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
· Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
· Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
·
Qualifications and Skills
· A Bachelor’s degree and MBA in any discipline from a reputable university.
· Minimum of 15 years relevant experience.
· In-depth understanding of investment management, project development and financial advisory.
· Advanced oral, writing and presentation skills.
Executive presence and gravitas is essential!

Qualified candidates should please forward CVs to ‘[email protected]’ using the ‘COO’ as subject of mail.

Application Dead line is 25th February, 2014.

Only experienced and qualified candidates will be shortlisted and invited for an interview.