Standard Chartered Bank Recruits Customer Relationship Officer

Standard Chartered Bank Nigeria - We attract talented individuals. Not only can they give you the benefit of their experience, they also reveal a closer, more personal look at the wide range of global opportunities we offer. At the core of the Group's people strategy is our focus on employee engagement. Engagement is a key driver of productivity and performance, which creates the foundation of our performance culture. We encourage and focus on the behaviours that bring out the very best from every employee, assessing their performance not just on results but on how those results were achieved. To further embed these behaviours we have a remuneration programme in place, carefully designed to incentive our employees to live our values every day.

We are recruiting for the position of:

Job Title: Customer Relationship Officer - IBADAN

Job ID: 396203
Job Function: Wholesale Banking
Location: IBADAN, Nigeria - SCB

Job Description
Manage and deliver excellent customer service at your branch, which will enable the branch/bank to achieve it’s service targets and bottom line projections.

Key Roles & Responsibilities
• To acquire,grow and deepen customer relationship in wealth segment and SME segment through excellent service delivery,with special focus on the analysis of their personal,financial as well as investment needs and objectives.
• Managing the customer service function to ensure the delivery of quality service to customers,the projection of a professional and warm image, maintainance of operational controls and improvement in operation efficiency.
• Attend to customer sales/inquiries
• Evaluate customers needs and provide advice as to product required
• Cross sell bank's products to current/potential customers
• Grow and manage customer base in personal and SME portfolio segment
Qualifications & Skills
• B.Sc from any recognized University
• A good knowledge of the bank’s products, services and policies.
• Good service skills/etiquette/personal presentation
• Good knowledge of bank cash related policies.
Application Closing Date
24th September, 2013

Method of Application
Interested and qualified candidates should:
Click here to apply online: [email protected]

Standard Chartered Bank Recruits Customer Relationship Officer - IBADAN