operation manager

A reputable company in Lagos is recruiting for the service of an operations managers.
The main responsibilities of an operations manager include handling the logistics of the organisation, preparing budgets and inventories, and overseeing the supervision of employees. The job holder will be expected to harness a working environment which encourages team work, energy and creativity. To achieve this, they should have strong leadership and excellent problem-solving skills along with good communication skills.
This role requires someone with the ability to think on their feet and make quick decisions with little hesitation. JOB DESCRIPTION ALSO INCLUDE;
Managers who work in operations are in charge of the implementation of business measures, new guideline or strategies. They work jointly with other department heads especially senior business managers. Operations managers work to improve the working environment and business processes of a company. They aim to strengthen client relationships and ensure the successful continuance of business operations.
Operations managers perform a number of functions to achieve their objective. They provide feedback, training, and other team development exercises. In customer service, these managers ensure that the staff members they recruit are quality and customer oriented. They work hard to ensure client satisfaction and consistent growth in revenue.
• Conduct office management tasks
• Ensure safety regulations are adhered to
• Implement measure to provide motivation for employees
• Oversee customer service departments and assess that they are meeting customer satisfaction goals
• Prepare, revise and submit reports, budgets and other documentation
• Dialogue with clientele about customer service issues or queries
• Communicate information to the departments filtered for management
• Perform training sessions
• Implement quality management and regulatory compliance strategies
• Review customer reviews and customer related statistics
Skills• Strong organisational skills
• Be able to multitask
• Be able to use computer applications effectively
• Have prior experience in operational management
• Efficiently communicate both verbally and in written form
• Have comprehensive knowledge of quality assurance principles, methods, design, testing and implementation
• Have leadership and supervisory skills
• Have interpersonal skills
• Be able to work with teams
• Be able to coordinate with other departments
• Excellent project, planning, change and time management capabilities
• Be cordial and professional
• Be innovative
• Have good judgement and decision making skills
EducationA minimum of HND/BSC in a relevant field, professional qualifications will be an added advantage
1-2 years’ experience.
Age;applicant must be between 22 and 32years.please strictly adhere to this
Forward resumes to [email protected]