Onskon Consulting International Limited (Onskon) - We offer advisor services to start-ups, small and large organizations that assist drive growth and increase profitability through improved customer retention and loyalty. Businesses believe that the process of becoming customer-focused starts from acknowledging that the performance for service can always get better.

Our client a leading Telecommunication and Power infrastructure Services Company with operations across Nigeria and West Africa is seeking to recruit exceptional and highly motivated professional to fill the position below:

Job Title: Network Operations Centre (NOC) Technician

Ref: OCL/TMS/NOC
Job Location: Any City, NG

Job Description


  • The NOC is the 1st level of support monitoring the system network and escalates technical issues to the appropriate team for resolution.


Roles and Responsibilities


  • Timely escalation and proper follow-up on network activities.
  • Efficient Reporting.
  • Respond to request for technical support in person via phone and electronically.
  • Identify and escalate situations that require urgent attention.
  • Tracking daily outages.
  • Follow up VSWR, NHC, and QOS as escalated.
  • Relationship management with Client.
  • Perform other related duties as assigned.


Qualifications and Experience


  • Minimum Diploma in related discipline preferred.
  • Previous NOC/SOC/IOC experience and/or data centre experience in Telecom preferred.
  • Excellent communicator and ability to communicate technical issues promptly.
  • Knowledge of site maintenance issues an advantage.


Remuneration
Very attractive.

APPLY HERE



Closing Date: 14th February, 2014