JOB TITLE: ADMINISTRATIVE MANAGER


JOB DESCRIPTION:

Conduct close observation and make all the essential recommendations to the

management regarding more effective and more organized handling of specific

operations within the Company.

Ensure the maintenance of a working environment that yields productivity and

furnishes essential office supplies.

Maintains an effective document and filing management system making information

retrieval and utilization more effective.

Maintain close supervision on the daily functions of the staff.

Organising and chairing meetings with staff. This will include typing the agenda

and taking minutes.

Maintain an effective medium of communication and close collaboration among the

workers in the organization.

Assists office staff in maintaining files and databases.

Organizing staff appraisals, managing performance and discipline.

Organize and lead meetings with staff to get updates on agreed deliverables.

Prepare and circulate minutes.

Schedules appointments and meetings for executives and upper level staff.

Serve as the receiver of mail, documents and ordered items delivered to the

organization’s address.

Deals with telephone enquiries as appropriate and notes important messages that

must be delivered promptly.

Responding to customer enquiries and complaints.

Track office supply inventory and approves supply orders.

Recording office expenditure and managing the budget

Compiles basic Secretarial and Administrative reports.

Orient and educate fresh employees, acquaint them with their specific

responsibilities, communicate in clear terms what is expected from them, and

introduce them to the Company’s vision and mission statement.

Assist Accounts personnel in pursuing log receipt, reconciliation and invoicing

Process and follow up on documentation for services to be launched

Accompany staff on meetings with the networks.

Performs other assigned duties as delegated from time to time.



EXPERIENCE

Minimum of 5 years’ experience in coordinating business operations in small to

medium organisation.



EDUCATION

Minimum of a Bachelor’s Degree.



REQUIREMENTS

Experience with managing teams.

Good oral and written communication skills.

Experience with developing, improving and managing work process flows and

documentation.



COMPLIMENTARY SKILLS

Building and Leading Teams: Knows the talent needs of the team and attract the

people who can meet those needs. Encourages collaboration among team members and

between teams. Inspires team spirit and the commitment to achieve high standards

of performance.

Commitment to excel: Challenges self and others to exceed standards and achieve

extraordinary results. Is not easily deterred when obstacles or delays are

encountered.

Developing People: Facilitates the development of others through personal

involvement in coaching, mentoring and sponsorship. Creates an environment that

fosters learning, growth and development to improve TNL’s capability to achieve

the strategic vision.

Adaptability: Responds positively to change. Maintains effectiveness when

confronted with new work situations or the uncertainty and ambiguity that comes

with change. Is open to new ideas, assignments and approaches.

Initiative: Must have a bias for taking action, making decisions and proactively

doing things for both current and future opportunities.

Maximising Individual Performance: Gives clear directions and ensures others

know what is expected of them. Monitors and reviews performance, providing

support and guidance to ensure success. Enforces quality standards and agreed

upon commitments, addressing performance problems in a timely, tactful, but

direct manner.

Planning and organising: Plans a course of action to accomplish high-priority

goals. Monitors progress. Anticipates problems and revises plans to meet

changing circumstances.

Communication: Provides information in a timely, clear and concise manner.

Expresses ideas effectively, adjusting style to the needs of others. Listens

attentively.

Microsoft Application Suites: Microsoft Office 2010 (English), Microsoft Visio

and Microsoft Project.


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