General Manager

General Manager

in a firm in Lagos Full-time

Industry Trade / Services

Specialization Administration & Office Support,

Minimum Qualification Degree

Required Experience 7 - 10 years

Application Deadline 2012-09-07
A reputable furniture marketing and sales company is looking to hire a suitably qualified person as front line General Manager.

Job Summary
As the General Manager, this is your unique opportunity to set your mark and live on the leading edge. The General Manager has the primary responsibility for managing the staff, the operations and the financial concerns within the showroom while representing the company in the highest manner possible within the market place. This responsibility includes effective supervision of the administrative staff and the sales staff, adherence to company policies and procedures and attainment of profitability and financial objectives within the showroom.

Responsibilities:
Meet and exceed the sales plan
Monitor all showroom expenses. Approve invoices for showroom expenses.
Manage all product inventories and maintain accurate inventory records.
Determine and maintain the appropriate level of sales staff in order to service effectively the customer base.
Recruit new sales staff in conjunction with the Human Resources Manager when additional staffs are approved by your supervisor.
Monitor the performance of the sales staff on a daily basis. Provide assistance and coaching when necessary. Conduct monthly performance review with each sales staff.
Conduct and document performance reviews with each staff member on an annual basis.
In conjunction with your supervisor, set and review sales goals with each staff member on an annual basis.
Conduct weekly sales meeting with entire sales staff.
Identify training needs and provide training for employees when necessary.
Comply with and implement all showroom operational policies and procedures as outlined in the Policy and Procedural Guide.
Oversee merchandising displays and ensure that standards are met.
Work with support staff and Marketing & Sales Executives (MSE) to ensure that all customers are serviced according to the company’s standards.
Intervene with customer issues when the MSE cannot obtain resolution.

Qualifications/Experience:
Previous management experience necessary.
7-10 years’ experience with retail or furniture sales management and 3 years at a senior level.
Four-year college degree and equivalent work experience is required and basic knowledge of furniture is preferred.
Driving license and possession of an International Passport are required.
Proven success with driving sales goals and growing your business.
Luxury Furniture Management experience









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