Front desk officer in ikeja

Vacancy currently exists for a Front Desk Officer in a TV Network located in Ikeja, Lagos.


JOB TITLE
FRONT DESK OFFICER


JOB CODE
F31612/J030314




REPORTING TO
The Head of Admin


JOB SUMMARY
This position will be responsible for the following:
• Receiving all incoming phone calls for the organization
• Making business calls for the organization
• Ensuring a proper book management of all incoming and outgoing calls
• Welcoming visitors to the organization and directing them accordingly
• Functioning as a client service provider on all client issues
• Managing the reception hall efficiently and effectively
• Performing all other tasks assigned by the head of Admin




PERSON SPECIFICATION
The skills, knowledge and experience required from the ideal candidate include:


• Good oral and written communication skills.
• Basic numeric skills – being able to do basic calculations.
• Willingness to learn how to use unfamiliar equipment or computer programmes etc.
• Excellent attention to detail with the ability to spot errors and question information received.
• Basic computer skills – to be able to send emails and use word-processing.
• Understands the rules of good customer service
• Able to empathize and communicate with a diverse range of individuals
• Able to be able to work under pressure
• Able to build and maintain a good working relationship with colleagues and customers at all levels.
• Self motivated with the ability to complete routine and non routine tasks as needed














QUALIFICATION
At least an OND




All applications to be sent to [email protected] with the Subject: Front Desk Officer




All CVs should be accompanied with a covering letter stating the reasons for your interest in the Job. Application closes on Thursday 6th March 2014.