Executive Assistant (HR, Marketing and Customer Service)

A Diversified Conglomerate based in ikeja, Lagos with interests in Spa and Lifestyle services, Hospitality, Information Technology and Consulting Services needs a brilliant University graduate or its equivalent with at least 1 year of working experience, excellent social media, IT and, communication and Administrative skills.

Responsibilities:

Administrative

• Completes a broad variety of administrative tasks including: managing an extremely active calendar of appointments; completing expense reports;
• Provide executive level administrative support (prepare correspondence, interface with clients, assist with incoming telephone calls, copying, filling, faxing, scanning , mail etc)
• To provide full administrative support, including typing, photocopying and preparation of documentation using Microsoft Word, Access and Excel as required.

Human Resources:

• Assist with integration of new hires and completion of new hire paperwork
• Track HR-related data, i.e. annual leave, sick leave, evaluations etc
• Maintain HR file and send appropriate information as necessary to the HR Manager
• Assist with the recruitment of new staff
• To take minutes at meetings and circulate as appropriate

Strategy

• Follow through with planning, implementation and execution of projects.
• Produce documents, briefing papers, reports and presentations as required
• Managing projects ,conducting research, preparing and editing correspondence, reports, and presentations

Marketing

• maintain and develop new clientele base
• Maintain the existing clients.
• Creating marketing strategies and market research
• Identify and close deal with large and medium size corporate organizations
• Actively participate in product focused campaigns, demo, presentation and create new business partnerships
• Sourcing and acquiring of merchants and small businesses for our online store
• Responsible for developing Merchant acquisition strategies and maintaining acquisition trackers on processes and procedures

Customer Service

• To monitor, track and respond to emails as appropriate and necessary.
• To appropriately screen and answer all telephone calls, take messages and respond to queries as appropriate.
• Builds relationships with clients and expands/develops connection points in other areas to identify new business leads and up sell our business solutions.
• Develops and maintains positive customer relations in assigned area of responsibility/sector.

Qualifications and Requirements:

• Minimum of Bsc in any relevant field
• At least 1 year work experience
• Should be a computer Literate
• Should be meticulous in handling tasks
• Strong social media, presentation, marketing and communication skills required
• Must be above average in the use of Microsoft Word and Excel and Presentation
• Analytical skills
• Pay attention to details

To apply send CV with cover letter to [email protected]