Current job vacancy at zandars global links

Radius:

16 Nov 2012
Full-Time Customer Service Executive – A Retail Brand Management Company

A Retail Brand Management company – Lagos, Nigeria


Job Description

Our company is a retail brand manager, with franchise of notable world class brand names in the watch, jewerlies and accessories line.

We require the services of a young, vibrant, result oriented individual to fill the position of a Female Customer Service Executive in one of our Victoria Island Office. The candidate must be an energetic proactive goal-getter with good taste for Fashion and and will be responsible for managing, identifying and consummating new business opportunities for our company.


Responsibilities:

• Deal directly with customers either by telephone or face to face
• Handles Sales and Stock
• Respond promptly to customer inquiries
• Handle and resolve customer complaints and After-sales
• Obtain and evaluate all relevant information to handle inquiries and complaints
• Keep records of customer interactions and transactions
• Manage administration
• Communicate and coordinate with internal departments
• Follow up on customer interactions

Qualifications and Requirements:

• OND in any relevant field (Female)
• Knowledge of customer service principles and practices
• Numeric, oral and written language applications
• Product knowledge
• Interpersonal skills, listening skills and communication skills – verbal and written
• Problem analysis and problem-solving

Suitable Candidates should kindly forward their resumes in MsWord Format to [email protected] stating the position as the subject.