Our client a financial consulting firm is looking for graduates in the above stated positions

1. IT Customer Service Officer (Female)
Job Purpose: Serves customers by providing product and service information; resolving product and service problems.


Job Duties:
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments.
• Recommends potential products or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.
• Contributes to team effort by accomplishing related results as needed.


Skills/Qualifications:

  • Minimum of a 2:2 from a reputable university
  • IT related degree preferred0-2 post NYSC experience
  • Customer Service
  • Product Knowledge
  • Problem Solving,
  • Market Knowledge
  • Documentation Skills
  • Listening and Phone Skills Resolving Conflict,
  • Analyzing Information and multi-tasking


Graduate Account Receivable /Risk Officer (Male)
Responsibilities:
· Handle billing and payment collection.
· Ensure collections are registered correctly and timely.
· Make sure deposits are made to the bank and procedures complied with.
· Maintain the portfolio free of credit (negative balances)
· Follow up on on-account, misapplied and identified payments, against applicable outstanding receivables.
· Weekly reporting of on-account/misapplied collection.
· Follow up with other agencies for foreign payable outstanding receivables.
· Escalate issue and disputes (AR) with the organization to get resolved/ update system accordingly.
· Enhance efficiency improvements within area of responsibility.

Skills/Qualifications:
· Minimum of a 2:2 from a reputable university
· Legal degree preferred
· Good Documentation Skills
· 0-2 years post NYSC qualification

Method of Application: send your CV to [email protected] and kindly state the position you applying for has the subject
Application closes on the 15th of September 2013

http://culminatejobs.com/jobview.php?jobid=2550