Capricorn Digital Limited is a Nigerian based distribution and marketing company whose area of competence is in the digitization of tangible and intangible products for effective distribution through electronic channels.
Capricorn Digital Limited is recruiting qualified candidates to fill the position of :
OPERATIONS OFFICER
BRIEF DESCRIPTION
Responsible for all aspects of the company operations: customer service inquiries & problem resolution. Ensure agent compliance with all company operational regulations and guidelines.
TASKS
Controlling and managing the cash held at branches: organising cash collection
Ensure the cash at the company’s offices does not exceed prescribed limits
Managing the documentation and registration process of agents
Monitoring credit for airtime sales and ensuring that credit capacity is sufficient for operations at all times
Manage and update (add/delete where relevant) list of the company’s existing agents on the platform
Reviewing agent credentials and ensuring consistence with company policy
Managing key client relationships: Vendors and Banks
Liaising with the business development department to setup and attend meetings with vendors and clients
Managing and actively responding to all agent operational issues
Initial testing and quality control check of new devices delivered to the company
Monitor, review and regularly update departmental business processes
Perform additional tasks as assigned
QUALIFICATION REQUIREMENTS
HND/B.Sc. Degree holders
Minimum 2 – 3 years’ experience in POS configuration/registration/troubleshooting/ setup and repairs.
CLICK HERE TO APPLY
DEADLINE: 25 January, 2015