Call Centre Agent currently needed at Star Global Consulting, a multinational consulting firm with headquarters in River State. We seek to hire Call Centre Agent to serve as Customer Care Representative in Lagos and its neigbhouring states.

Responsibilities:



  • Function as an information source through telephonic assistance to members, providers, billing agencies, and various company/department staff.
  • Provide pleasant customer experience through superior customer service methods, problem solving and real-time issue resolution.
  • Interact with provider community and various departments to resolve issues involving the membership and credentialing status.
  • Explain benefits, eligibility status, enrollment processing procedures and status of authorizations and referrals to callers.
  • Assist with activities to ensure membership’s continuity of care.


Qualification:


  • Must Possess BSC/HND/OND/NCE in any course.
  • Adequate training shall be provided, remuneration very attractive and competitive.



Method of Application:

All interested candidates to kindly forward CV to:[email protected] on or before 20th September, 2013.