Adminisrative clerk

This is a newly established company in Lagos state into re branding and packaging of goods and services currently recruiting into the administrative unit needed a passionate and focus Nigerian to occupy the position in the company,,,,,
Below are core responsibilities
RESPONSIBILITIES
Deal directly with customers either by telephone, electronically or face to face.
Respond promptly to customer inquiries.
Handle and resolve customer complaints.
Organize workflow to meet customer time frames.
Direct requests and unresolved issues to the designated resource.
Keep records of customer interactions and transactions.
Maintain customer databases.
Manage administration.
Provide help for customer who is making high value purchase or buying online and wants to make esquires before parting away with their money. Handling and resolves complaints.
Transcribes formats, inputs, edits, retrieves, copies and transmits correspondence,documents, data and graphics.
*Word processes all manuscripts, letters, documents and proposals.
*Records, date stamps and distributes all incoming mail Processes outgoing mail
*Compiles and maintain an up to date telephone directory of numbers and addresses.
* Files all correspondence
* Updates the bulletin board by posting and removal of outdated materials.
*Ensures the Administrative Offices, Reception Area and Council Chambers are kept clean and organized.
* Provide receptionist services.
*Greet and assist visitors in a courteous manner.
*Answer phones in a courteous manners.
*Record messages accurately.
*Direct calls and respond to inquiries.
*Provide secretarial and administrative support in order to ensure effective and efficient Office operations.
*Types agendas for meetings
*Prepares meeting packages and distributes to Council members at least two days prior To the meeting
*Attends, records and transcribes minutes of all First Nation Meetings.
SKILLS
Expertise Training and development. Service Orientation.
Coordination.
Customer Service.
Office administration and management. ·
Proficiency in the use of Microsoft Office Application with particular strength in Microsoft Word, Excel and Internet Explorer.
Excellent Communication skill with a can-do attitude Ability to work with little or no supervision Good team player and a “Quality Service” professional.
Great persuasion skill.
Asset management implementation.
Document management
EDUCATION AND EXPERIENCE
Minimum of OND in any related discipline Knowledge of Project Management and Public Relations.
Minimum of 1-2 years work experience
METHOD OF APPLICATION
Application closes on 15th of MARCH,2015,Interested candidate should forward CV to [email protected]